What are your shipping costs?
Many of our products ship at no charge (see each product listing). For everything else we use a shipping calculator provided by Australia Post. We only ship at (or below) cost, there is no marking up. As a rough guide, a single order will cost around $8 posted for parts and cables. You can confirm actual shipping costs before making payment by going to the checkout section and entering your postal details.
How long will it take for my order to arrive?
Some of our products are in stock and will ship the same or next working day, so delivery time is usually 3-4 working days East Coast, 4-5 Central, and 5-7 Western Australia. If a product is not in stock but is at a supplier, please allow 2 days on top of this. If an item needs to be backordered from overseas we will notify you of this and of the expected delivery date.
How can I pay?
We currently accept Direct Deposit (bank transfer), Credit Card and Paypal (you can use a credit card here too). PayPal now offers a split payment system to (much like Afterpay) called PayPal 4. Note we will no longer accept orders where the addresses provided do not match the PayPal address. Residential, Payment and Ship To must all match. Payer status must be: Verified. Address status must be: Confirmed.
How do you ship?
We ship all small online orders via Australia Post. When your order ships, an email confirmation will be sent to you. For larger items we use a courier service (so you will need to be at work/home between 9-5 for delivery).
We happily ship our Krispy Kables cables worldwide. For speakers and components please contact your local retailer to purchase. The only exception is if the component is not already represented in that country and if so, please contact us for shipping quotes. We reserve the right to cancel any orders for overseas if supply, logistics or costs are prohibitive. Items marked as "free shipping" or "fixed shipping" only apply to Australia, please contact us for an international quote on shipping for any of our products.